Friday before last I got up as usual, drove to the mountain, uploaded on the gondola and went to tighten up my boots. Why won't the buckle hook up as normal? After a few minutes swearing and fumbling I take the boot off and realise that the ankle pivot piece is missing, so there is nothing holding the two parts of the boot together on one side. That's not good. Take it to the rental place up the mountain but they can't help. Download in the gondola and take it to the larger rental centre down there, same story. Drive back into Banff and visit every ski shop in town, but no-one has that part in stock. Drive back to Canmore and visit the only Rossignol dealer in town - they don't have it but offer to take a picture and send it to their Rossignol rep and they should be able to get it and fit it. OK, leave the boot with them to work with and rent some boots for a week....
A week later, after 5 days skiing in a series of crap rental boots I have got to a point where I have managed to find some oversize Salomon shells that I can get my own liners in- not a great fit, but at least I can ski for more than an hour without being in agony. Good news - Rossignol have sent the part through. Bad news - its the wrong part intended for a round hole and mine is square. Plus, its a rivet not a screw so the shop can't actually fix it after all. Back to square 1 - shop has gone back to Rossignol for advice, I'm stuck with a non-functional boot. I've already been round the car and DIY places in town but nowhere has a countersunk bolt big enough to fit the hole in the boot, so line Blair up that he might need to go shopping for me before he comes out on Wednesday.....
Prepare to bite the bullet and go looking at what new boots are available in town for a wide fit fat bloke piste skier, but I really don't want to be buying new boots now as I probably won't ski again for several years after this season. Go to the only other boot shop in town that doesn't stock Rossignol to see what they have in stock, and get talking to their boot tech who shows me that some other makes of boot use something called a tee-nut on the ankle pivot which gives a flush finish on the inside, and they have some small ones in their tool kit.....hmmmmmm
No response this morning from Rossignol so reclaim my boot and take it over to the hardware store - after about 10 minutes of hunting yes, they have some tee nuts, and the shank on a 5/16 one is an almost perfect fit on what I assume is a metric hole in a French made ski boot. Couple of oversize washers to fit the shank, less than an hour with the dremel and a file and I've got a cut down tee nut and bolt and a square washer that fit pretty well and the boot is back together and does up. Total cost $1.12......
Of course I'd be even happier if I had known about tee -nuts a week ago before I spent $80 on boot hire, and I would have skied better all last week, but its still cheaper than new boots if it holds together.
So what is the betting that Rossignol will come back tomorrow and offer to replace the boot? I only got them last season so they really should do something under warranty, its not something you can really break yourself so it must be a manufacturing defect, and it would be as cheap to buy a replacement boot as it would to ship it back to Montreal for repair and pay a couple of weeks hire charges.....we shall see if they do the decent thing.
Update - Frankenboot v2
Rossignol finally shipped the right rivet and the local shop borrowed a riveter to fit it. It lasted less than 2 weeks before falling out as I walked to the lifts this morning - of course I didn't notice until I got up to the top of the gondola so another day wasted. Found the missing part as i walked back to the car, so at least I now know how the microcanting works through an eccentric cam on the rivet. Found a tool with a solid enough billet of aluminium to cannibalise and spent the afternoon with hacksaw, drill, file and dremel and a lot of swearing and i have a solid piece that fits both square and round partsof the hole, counterbored to fit over the T nut and with the correct offset for neutral canting
given the problems the shop reported getting the previous repair out ( I loctited the bolt in) i fully expect this repair to last, and as its a one piece block i don't have to worry about it coming loose and the inner washer cutting into the boot plastic. hopefully this will now last me the season